Privacy Policy

This policy explains how Text A Site Ltd (“we”, “us”) handles your personal data. We are the data controller. Any questions: hello@textasite.co.uk.

What we collect

When you get in touch or sign up we collect what you give us: your name, business name, trade, phone number, email, the content for your site (text and photos), and the messages you send us. If you become a customer we also hold basic billing information (payment is handled by our payment provider, who store your card details, not us).

Why we use it, and our lawful basis

We use your data to build and run your website, to make the changes you ask for, to take payment, and to provide support. The lawful basis is performance of our contract with you. We also use it for our legitimate interests in running and improving the service. If we ever send marketing, it is on the basis of your consent or an existing-customer relationship, and you can opt out any time.

Who we share it with

We use trusted providers to deliver the service: Vercel and Amazon Web Services (hosting and storage), Stripe (payments), and Twilio (text/WhatsApp messaging). They process data on our behalf under their own safeguards. We do not sell your data to anyone.

How long we keep it

We keep your data for as long as you are a customer and for a reasonable period afterwards to meet legal and accounting obligations. You can ask us to delete your data when it is no longer needed.

Your rights

Under UK data protection law you have the right to access your data, correct it, ask us to delete it, object to or restrict certain uses, and request a copy in a portable format. To exercise any of these, email hello@textasite.co.uk and we will respond within one month.

Cookies

Our marketing site uses only the minimal cookies needed to function. We do not run intrusive advertising trackers. The websites we build for customers are kept similarly light.

Complaints

If you are unhappy with how we handle your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

This is a plain-English summary for a small service and is not a substitute for tailored legal advice.